Question of the moment

Godefroy Beauvallet: Is there a “Lean Way” to look at one firm’s IT? Can IT be made to change towards lean? What would be the first steps in such a journey?
Lean is about creating a performance mindset, being aware of problems, and having problems solved locally as a way to develop people through problem-solving and fostering a "kaizen spirit". If one frames Lean that way, it seems hardly possible to practice it in any modern firm without getting across information technology questions: most of the work load nowadays is achieved using information systems (from emails to forms-filling); we use IT to report data, calculate indicators and analyze performance; alerts are often generated by sensors, sent through networks and treated by computers; amounts of data that can be used to analyze problems ...

Continue reading this entry »

Posted on September 3, 2010
Author Archive
Mark Graban

Mark Graban: Every Employee Is An Innovator

By Mark Graban, Author of the 'Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction,' winner of the Shingo Prize in 2009. Creator of leanblog.org, and Senior Fellow at the Lean Enterprise Institute. On twitter as @leanblog. - Last updated: Tuesday, May 11, 2010
"Innovation" is a trendy business buzzword - it's much more appealing, generally speaking, to executives than the term "lean" is. Innovation is sexy and fun. Lean sounds dull and monotonous. Improve continuously -- who has the patience for that? Not those who would rather swing for the fences and find that one silver-bullet home run innovation that will ensure future profits. Lean organizations, while not ignoring large innovations (think Toyota Prius), also focus on daily innovation through Lean and process improvement methods, like kaizen. It's often thought, mistakenly, that Lean and innovation can't go together. Those who think Lean created rigid, ...

Continue reading this entry »

Mark Graban

Mark Graban: Same Misunderstanding Occurs in Hospitals

By Mark Graban, Author of the 'Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction,' winner of the Shingo Prize in 2009. Creator of leanblog.org, and Senior Fellow at the Lean Enterprise Institute. On twitter as @leanblog. - Last updated: Thursday, April 29, 2010
There's a fallacy in the question as stated - that "lean" means there's a major risk of not having what you need to get your work done. This is one way the word "lean" is sometimes misunderstood (going back to the  1980s book "Zero Inventories," the title of which was taken too literally by some). During my graduate school studies in the 1990s, I worked with a manufacturer who had taken "zero inventories" and what they thought was "lean" to an extreme. They slashed finished goods inventory and very soon after couldn't make shipments to customers! They had a process ...

Continue reading this entry »

Theme by Matteo Turchetto|Andreas Viklund