Question of the moment

Godefroy Beauvallet: Is there a “Lean Way” to look at one firm’s IT? Can IT be made to change towards lean? What would be the first steps in such a journey?
Lean is about creating a performance mindset, being aware of problems, and having problems solved locally as a way to develop people through problem-solving and fostering a "kaizen spirit". If one frames Lean that way, it seems hardly possible to practice it in any modern firm without getting across information technology questions: most of the work load nowadays is achieved using information systems (from emails to forms-filling); we use IT to report data, calculate indicators and analyze performance; alerts are often generated by sensors, sent through networks and treated by computers; amounts of data that can be used to analyze problems ...

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Posted on September 3, 2010
Author Archive
Mike Micklewright

Mike Micklewright: Why Is Quality So Rarely Central In Lean?

By Mike Micklewright, Author of 'Out of Another @#&*% Crisis!' - Last updated: Sunday, April 11, 2010
I see so many internal Lean “experts” using “Lean” as a means to increase efficiencies and productivity, and therefore, reduce costs.  They still do not see the connection to quality.  They see quality and the reduction of variation in significant product characteristics as something that is outside of the Lean scope and something that should be handled by the quality folks independently of the lean effort.  What a shame!  If you agree with this observation, why does this exist and what can we do to change this perception?
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